define('DISALLOW_FILE_EDIT', true); define('DISALLOW_FILE_MODS', true); Tour Guide Training – Gearsup Solutions

Tour Guide Training

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Project objective is to train 10 students each in Prishtina, Prizren and Gjakova to become tour guides for the respective destination and involve regional and local experts in training development and execution to share knowledge and learn from best practices.

Training Curriculum – General Knowledge

  • The Role of the Travel Industry Professional in the Travel and Tourism Business
  • Business Activities that Generate Income
  • The 5 A’s Essential to a Successful Destination
  • Types of Employment in the Travel and Tourism Industry
  • Characteristics, Attributes, and Skills
  • Major International Travel and Tourism Organizations
  • Marketing and Selling Travel with Geography
  • Understanding and Reading Maps
  • Travel Documents
  • Industry Codes, Terminology, and Definitions
  • Flight Schedules
  • The Airport and the Flight
  • The Car Rental Industry
  • The Car Rental Procedures
  • Hotel Products
  • The Language of Accommodation
  • Meetings and Conferences
  • Social Media Strategy
  • Map Reading, Navigation Techniques & Compass Skills for hiking
  • First aid

Training Curriculum – Specific Knowledge

  • Professional Behaviour
  • Responsible Tourism
  • Research Skills
  • Tour Guiding Ethics
  • Distribution channels and Brands
  • Understanding our Tourists
  • Communication
  • Introductions
  • Interpretation
  • Getting organized
  • Planning and Developing an Interpretive Activity
  • Tour Preparation
  • Pre-departure Preparation
  • Conduct a Tour
  • Post-Tour Procedures
  • Working within the law
  • Solve problems and make decisions
  • Identify and manage risks
  • Handle Unexpected Events
  • Handle complaints
  • Intro Kosovo
  • Prishtina Guide book
  • Prizren Guide book
  • Gjakova Guide book
  • Prishtina Tour
  • Prizren Tour
  • Gjakova tour
  • Exam

Training Calendar

How to Apply
Click here to apply!

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